Citizens' Charter
 

 

WE REDEDICATE OURSELVES TO THE DEVELOPMENT

AND

MODERNISATION OF THE COIR INDUSTRY

IN ALL STATES WITH POTENTIAL

AND

THE WELFARE OF ALL ENGAGED IN IT, PARTICULARLY THE WORKERS.

 

 
 
 
     
 
   
   
   
 
   
 
 

OUR MISSION

 
Our mission is the overall development of the Coir industry through research, development and extension /dissemination, modernization and quality upgradation, human resource development, better marketing and improvement in the quality of life of all who are engaged in the coir industry.
 

OUR VALUES

 
We are committed to co-operation, transparency, integrity, discipline and courtesy in dealing with citizens, especially workers, manufacturers and exporters in the coir industry and solving the problems of the industry for its all-round development.

OUR COMMITMENT

 
We will strive hard, in a spirit of public-private partnership, to help those who are engaged in coir industry directly or indirectly by the implementation of the Coir Board’s programmes by way of providing technical know-how and training, market intelligence and support and financial assistance. Confidentiality of business information disclosed to us will be ensured.
 
We will strive to simplify the rules, regulations and procedures and introduce information technology based facilities to improve the quality of interface with the citizens.
 
We will implement the provisions of the Right to Information Act, 2005 in letter and spirit.
OUR OBEJECTIVES
  Our social objective is to improve the living conditions of those engaged in this industry, especially the workers and manufacturers.
 
Our economic objective is to help generate additional employment opportunities, encourage production of quality products acceptable to the export and domestic markets and facilitate reasonable returns to producers and exporters.
 
Our overall objective is to create in active collaboration with all stakeholders, a self reliant environment for healthy and sustainable growth of the industry.

STANDARDS FOR GENERAL PROCEDURES

 
We will respond to all written inquiries within 15 days of receipt of the same. If, for some reason, it is not possible to furnish the requested details in 15 days, an interim reply will be sent.
 
Developments relevant to the industry will be communicated to the trade within 4 weeks.
 
The field officers of the Board will be fully equipped and empowered for effective implementation of the programme allocated.
 
Surveys and studies required for policy planning and programme formulation will be conducted from time to time in various sectors of the coir industry.

GUIDANCE AND HELP

 
In formation in respect of all activities and programmes of the Coir Board, information and documentation on procedures, regulations, guidelines, as also publication, product catalogues and other publicity material brought only bys us can be obtained from the Public Relations Officer, Coir Board, Coir House, P.B. No. 1752, M.G.Rod, Kochi – 682 016.

YOUR COMPLAINTS

 
Your complaints may be communicated by email, phone, fax, or e-mail to the address given below:
 

The Secretary,

Coir Board, Coir House, P.B.No.1752,

M.G.Road, Ernakulam., Kochi-682016.India

Phone No. 91-484-2351788/2351807/2351954/2354397

Fax : 91-484-2370034

E-Mail : coir[at]md2[dot]vsnl[dot]net[dot]in

             secretary[at]coirboard[dot]org

 
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